Legal
Privacy Policy
This Privacy Policy explains how Fabithost collects, uses, and protects information when you use our website and hosting services.
Last Updated: March 23, 2026
1. Information We Collect
We may collect:
- Account details such as name, email address, and login data.
- Billing and order records, including invoices and plan history.
- Payment metadata from payment processors (we do not store full card numbers on our systems).
- Technical data such as IP addresses, device/browser data, and service logs.
- Support tickets and communication history.
2. How We Use Information
We use data to:
- Provide, maintain, and secure hosting services.
- Process orders, renewals, and billing operations.
- Deliver support and service notifications.
- Prevent abuse, fraud, and unauthorized access.
- Improve reliability and platform performance.
3. Legal Bases (Where Applicable)
Depending on your location, we process data based on contract performance, legitimate interests, legal obligations, and consent where required.
4. Sharing of Information
We share data only with service providers and partners needed to run the service, such as payment processors, infrastructure providers, anti-fraud/security services, and support tooling.
We may disclose information when required by law or to protect rights, safety, and service integrity.
5. Cookies and Analytics
We use cookies and analytics technologies to understand traffic, improve user experience, and measure performance. You can control cookies through browser settings.
6. Data Retention
We retain data only as long as needed for service delivery, legal and accounting obligations, dispute resolution, and security operations.
7. Data Security
We use reasonable technical and organizational safeguards to protect personal data. No system can be guaranteed 100% secure.
8. Your Rights
Depending on applicable law, you may request to:
- Access your personal data.
- Correct inaccurate information.
- Delete data where legally permissible.
- Restrict or object to certain processing.
- Receive a portable copy of data you provided.
9. International Transfers
Your data may be processed in locations different from your home country. We apply safeguards appropriate to applicable data protection requirements.
10. Policy Updates
We may update this policy from time to time. Material changes will be reflected by updating the date at the top of this page.
Questions about this policy can be sent to support@fabithost.com.
Service status and incidents are posted at https://status.fabithost.com.